Shipping policy

The shipping costs will be calculated at checkout, and they will depend on the order's overall weight. The customer will have the option of selecting the type of shipment they want for the delivery of their products. The company will provide information related to the postal service, including estimated delivery dates and costs. The customer will be responsible for shipping costs.

The company will not be responsible for incomplete or erroneous addresses provided by the customer, for lost or stolen packages, for delays or any damage to the product or its packaging caused by the weather, the handling of the postal service, or during the delivery process. The company will not be responsible for the faithful and strict compliance with shipping dates and will not be bound by any guarantee for these purposes. Delays and spatial circumstances about which the company is aware, will be announced accordingly.

The company will be responsible for shipping costs only in cases where the company determines that there have been manufacturing defects and grants a product substitution.

Rev. 03/2021